Privacy Policy

At 3dots Urban, we are committed to protecting the privacy of our members and visitors. Personal data collected on our website will only be used for the purposes stated in our User Agreement and will never be shared with third parties.

When you sign up, the information you provide can only be accessed and modified by you. As long as you keep your login details secure, no one else can access or alter your data. To ensure this, all membership transactions take place within a 128-bit SSL Secure environment – an internationally recognized encryption standard.

Site Usage & Analytics

To improve your experience, we may track and analyze visitor activity and preferences on our site. These statistics do not include personal data and are never used for any purpose other than 3dots Urban’s operations.

Credit Card Security

Your credit card security is our top priority. Card information is never stored in our system. During checkout, your details are encrypted via the 128-bit SSL (Secure Sockets Layer) protocol and sent directly to the relevant bank for authorization. This means neither we nor any third party can see or record your card information.

You can confirm you are on a secure page by checking for a lock icon in your browser’s address bar. This ensures all your data is encrypted and protected.

Fraud Prevention

To protect against credit card fraud, the accuracy of payment, billing, and shipping details may be verified. For first-time customers, this may include contacting the cardholder or the issuing bank for confirmation before proceeding with order fulfillment.

3D Secure / Three-Domain Security

3D Secure is an authentication system designed to make online shopping safer.

  • For Visa, it’s called Verified by Visa
  • For MasterCard, it’s called SecureCode

With this method, the cardholder approves the purchase using a unique password provided by their bank. If your bank supports 3D Secure, you can complete your payment on 3dots Urban with this additional layer of protection.

Implementation Principles

To ensure adequate protection of information assets, 3dots Urban commits to:

  • Strengthening internal controls and preventing unauthorized access.
  • Guaranteeing the confidentiality, integrity, and accessibility of all information.
  • Meeting third-party information security requirements to protect shared data.
  • Establishing reporting and notification mechanisms for potential or actual security incidents.
  • Supporting necessary investigations and corrective actions when information security events occur.

As 3dots Urban Management, we pledge to:

Protect confidentiality, integrity, and accessibility of information in line with ISMS requirements.

Allocate the necessary resources and training programs to improve employee competence in information security.

Regularly review our processes and activities to ensure continuous improvement.

Promote awareness and participation of all employees and business partners in our management systems.

Guarantee compliance with relevant standards, legal regulations, and contractual requirements.

Embed information security into our company culture as an essential and non-negotiable element of how we operate

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